IMAC

IMAC

SIRIUS take care of everything from A to Z when it comes to IMAC services that allows you to just sit back and relax.  Our IMAC services ensures that for Installs, Moves, Adds and Changes – the four primary pillars of your IT infrastructure, it is delivered from end to end. SIRIUS Solution provides long-term and short-term IMAC solutions for a wide range of organizational needs. SIRIUS Solution’s IMAC services are available to you when specialized skill sets are required to resolve a specific situation in your IT environment. Whether it is for a specific period, on demand or on a continual basis, we have the right tools and knowledge to meet your needs.  

Service Overview

 
  • Proactively plan for moves and relocations during corporate change events
  • Manage user requirements and move coordination
  • Disconnects and reconnects, conducts user assurance testing, problem resolution and documentation generation
 

What are IMAC Services?

  IMAC stands for Installs, Moves, Adds and Changes – the four primary needs of your IT infrastructure. SSS provides long-term and short-term IMAC solutions for a wide range of organizational needs. SIRIUS Solution’s IMAC services are available to you when specialized skill sets are required to resolve a specific situation in your IT environment. Whether it is for a specific period of time, on demand or on a continual basis, we have the right tools and knowledge to meet your needs.

SIRIUS Solution IMAC Services

Install

 
  • Unpacking and connecting your new system and any attached peripheral devices.
  • Performing industry standard installation tests to verify that the hardware and software are functional with network connectivity.
 

Move

  • Disconnecting your current system units, including any attached peripheral devices.
  • Packing your equipment to move from the current location to your new location.
  • Unpacking and reconnecting the same system unit and connected peripheral devices at the new location.
  • Verifying that the hardware and software are functional with network connectivity.
 

Add

  • Installing and testing an additional hardware device and appropriate device driver to a currently installed system unit.
  • Installing and testing software on a currently installed system unit.
 

Change

  • System modifications such as a hardware upgrade or a downgrade with testing to ensure hardware and software are functional with network connectivity and operating as intended.
  • Performing a modification to existing operating system software or customizing an application with testing to ensure hardware and software are operating as intended.